How Wallefy collects, uses, and protects customer data. Last updated May 18, 2026.
We collect information you provide directly (email, business name, payment info), information about how you use Wallefy (logins, sessions, feature usage), and information collected automatically (cookies, device info, IP).
We use information to provide the service, process payments, support customers, send service emails, prevent abuse, and improve the product.
The customers your business serves are your customers, and the data they generate through Wallefy is your data. We act as your data processor. You can export every customer record at any time.
We do not sell your data. We share data only with the integration partners you connect (POS, ads, CRM), with payment processors, and as required by law.
SOC 2 in progress. GDPR and CCPA compliant. Encryption in transit (TLS 1.3) and at rest (AES-256). MFA available on all accounts.
We retain data while your account is active. On cancellation, your data is exported and deleted within 90 days. Backups age out within 12 months.
Access, export, correct, or delete your data at any time. For requests, email privacy@wallefy.ai.
See our cookie policy.
We will email you 30 days before material changes take effect.
Email hey@wallefy.ai or write to the address above.