Customer retention software made for HVAC contractors
25% typical repeat rate. $2000-8000 customer lifetime value. Apple Wallet and Google Wallet passes calibrated to the annual-cycle reality of HVAC contractors.
Why HVAC contractors need a annual-cycle-calibrated loyalty program
Most loyalty platforms were built for monthly-frequency retail. HVAC contractors operate on a annual-cycle (180-730 days), which means a "30-day reactivation push" is either far too late (a coffee customer who hasn't visited in 30 days has switched shops) or catastrophically early (an HVAC customer's normal cycle IS 365 days). Wallefy calibrates everything to your real cycle: phase windows of 30/90/91+ days, at-risk reactivation at 365 days, payback target of 180 days. Typical HVAC contractor sees 25% repeat rate and $2000-8000 customer lifetime value — Wallefy is built to compound that.
The acquisition channels that drive 80% of new HVAC contractors customers
The acquisition channels that work for HVAC contractors are not the same as what works for general SaaS. Wallefy's intelligence engine has mapped which channels drive 80% of net-new HVAC contractors customers (typical CAC range $60-200):
- Google search ads — primary acquisition channel for HVAC contractors, often driving 30-50% of new customer flow.
- Google business — primary acquisition channel for HVAC contractors, often driving 30-50% of new customer flow.
- Eddm — primary acquisition channel for HVAC contractors, often driving 30-50% of new customer flow.
- Wallet pass at first transaction — install in 6 seconds, no app download. Customer keeps the pass in Apple/Google Wallet alongside boarding passes and concert tickets.
- Tier-calibrated lifecycle automation — push notifications fire at exactly the right cadence for your annual cycle, not generic 30-day intervals.
The right loyalty card type for HVAC contractors
The default loyalty vehicle for HVAC contractors on Wallefy is service plan. maintenance plan wallet card + pre-season tune-up reminders + filter subscription, 2 seasonal windows drive 70% revenue. This isn't a generic recommendation — it's calibrated against the operational realities of running a HVAC contractor (margin structure, visit frequency, customer expectations, regulatory framing). When you sign up for Wallefy, your free 90-second Growth Blueprint produces a personalized launch plan with offers anchored to your real menu/services, channel mix specifically for HVAC contractors, and 4-week ops plan executable on your existing POS or booking system.
When HVAC contractors actually make money — the annual-cycle calendar
HVAC contractors don't earn money evenly across the year. Peak demand for HVAC contractors concentrates in March, April, May, June, September, October, November; quieter months run through January, February. Inside any given week, transaction density skews to distributed throughout the week. Wallefy uses these specific windows to time push notifications, schedule pre-peak reactivation campaigns (typically 14-21 days before March kicks off), and suppress sends during recognized lulls so your message frequency never reads as desperate.
Calibrated to HVAC demand cycle. Wallefy schedules acquisition pushes 2-3 weeks before peak months and shifts to retention-only sends during lulls.
What most loyalty platforms get wrong for HVAC contractors
Loyalty platforms designed for retail or coffee shops apply the wrong playbook to HVAC contractors. The economics, the customer expectations, and the channels are different. Wallefy's intelligence engine refuses to recommend plays that hurt this vertical.
discount install — doesn't fit this vertical's economics.
Built in Atlanta. Deployed nationwide.
Wallefy is built in Sandy Springs, Georgia — part of metro Atlanta — and serves HVAC contractors across the United States. Whether your HVAC contractor runs in Atlanta, Charlotte, Nashville, Dallas, Phoenix, Denver, or any other US market, the platform deploys remotely in under 30 minutes during your free 14-day trial. The annual-cycle calibration, the 25% repeat-rate target, and the offer recommendations adapt to your local market — no Atlanta-specific assumptions baked in.
Frequently asked questions
How is Wallefy different from a standard loyalty program for HVAC contractors?
Wallefy uses native Apple Wallet and Google Wallet passes instead of requiring customers to download a separate app. Install takes 6 seconds versus 6+ minutes for typical apps. Push notifications are free (no per-message SMS cost). The pass lives on the customer's lock screen permanently. And critically, every recommendation is calibrated to the annual-cycle nature of HVAC contractors — not generic monthly-frequency retail logic.
What's the right reactivation timing for a HVAC contractor?
For HVAC contractors, Wallefy fires reactivation at 365 days since last visit (not the generic 30-day default that most platforms use). The hibernating threshold is 730 days, and we suppress lost-customer sends after 1460 days to avoid wasting your messaging budget on customers who've moved on. These thresholds are derived from the median visit cycle of HVAC contractors (365 days between visits), not assumed.
Which loyalty card type works best for HVAC contractors?
For HVAC contractors, Wallefy recommends service plan as the foundation. This isn't generic — it's based on actual visit cycle, margin structure, and customer behavior in this vertical. maintenance plan wallet card + pre-season tune-up reminders + filter subscription, 2 seasonal windows drive 70% revenue. Your personalized Growth Blueprint will refine this further based on your specific menu, services, and stated goals.
Does Wallefy integrate with the POS systems HVAC contractors commonly use?
Yes — Wallefy integrates with Square, Toast, Clover, Shopify POS, Lightspeed, Boulevard, Vagaro, Mindbody, Jobber, ServiceTitan, Housecall Pro, Dentrix, Open Dental, and dozens more. The setup wizard auto-detects most POS systems during your free 14-day trial.
See your HVAC contractor wallet pass on your customer's phone in 12 seconds
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